We help employers, nonprofits, health systems, and community organizations build a recovery and wellness-oriented workforce through policy development, workforce training, certification, and licensure support.
When organizations respond to mental health or substance use challenges without clear protocols, trained staff, or lived experience, situations quickly become more difficult for everyone involved.
Communication breaks down. Leadership becomes reactive. Teams feel unsupported. People being served lose hope.
The goal is a peer workforce that inspires confidence across the team, the organization, and the communities they serve.
With the right policies, procedures, and supports in place, organizations can:
Recognize and respond to challenges with greater confidence
Minimize peer and employee role drift
Grow program capacity
Reduce corrosive stigma and confusion
Strengthen workplace communication
Create a culture that fosters recovery and wellness
Many leaders find themselves navigating situations they were never trained to manage. myCHOiCE helps organizations and leadership teams implement peer roles more effectively while maintaining professionalism, accountability, and employee dignity in order to amplify participant outcomes.
We help organizations build the systems, policies, and workflows that shape how peer workforce concerns get identified, addressed, and supported over time.
Includes
For organizations ready to expand their programming, myCHOiCE offers professional training, and supervision for your workforce.
Includes
Additional training available upon request
All training and programming is available virtually or in-person.
Can’t find what you’re looking for?
Provide your multidisciplinary teams a shared understanding of peer roles and how they support the rest of the organization.
Equip your team with the skills to navigate difficult conversations around substance use and mental health.
Focus on supporting individuals in building their own personal recovery and wellness capital. Trust is built and greater engagement ensues.
Establish clear support for your peer recovery team, reducing burnout, disengagement and unnecessary turnover.
Build accountability and back it with real structure. The impact reaches your participants and the communities you serve.
myCHOiCE provides practical guidance rooted in recovery science, lived experience, structure and human-centered support.
Organizations come to us when they need to:
The 30-minute call is a chance for us to understand your organization’s current situation: what peer roles you have in place, what challenges you’re running into, and what you’re hoping to build. There’s no obligation. If we’re not the right fit, we can support you in finding someone who is.
Engagements are scoped based on your organization’s size and needs. We’ll outline costs clearly before any work begins.
We are based in Massachusetts and our services are available both virtually and in-person, across the US & abroad.
Yes, most organizations come to us mid-stream, not at the very beginning. Whether you’re managing role confusion, staff burnout, or a lack of formal policies, we can help you scale your Peer Recovery practice sustainably.
You will be working with nationally-recognized subject matter experts who have been leading and advancing Recovery Coaching work nationally and internationally for more than 20 years.
Our team includes highly credentialed professionals such as Nationally Certified Peer Recovery Support Specialists (NCPRSS), Certified Peer Specialists (CPS), Recovery Coach Professional Facilitators (RCPF), and Peer Supervision Professionals (PSP).
Our training is designed to support both the recovery workforce and the people they serve. With more than 200 hours of field-tested curriculum and decades of collective experience, we help organizations build the knowledge, skills, and confidence needed to support recovery and wellness in their communities.
If your recovery work is related to any of the following, we’ve got you covered:
We work with organizations of all sizes, from small community nonprofits to large health systems, that support young people, adults, and families across diverse populations and throughout the full continuum of recovery & mental wellness care.
A peer recovery coach is someone with lived experience of substance use and/or mental health challenges who provides non-clinical support to others seeking wellness and/or recovery at any stage of their journey. Unlike clinicians, peer coaches draw on their own lived experience to build trust and support individuals on building their recovery wellness capital so they can create the lives they dream of and thrive. The peer recovery coach’s role is distinct from, and complementary to, clinical, medical, judicial, collegiate and corporate staff.
A recovery-ready workplace is one where leadership and staff understand substance use and mental health, know how to respond supportively, and have clear policies in place that allow for consistent care. It reduces stigma, supports employees in all roles, and creates an environment where people feel safe in seeking help. Teams become efficient and most effective while outcomes are maximized.
MassHealth (Massachusetts Medicaid), Medicare and all commercial Insurers reimburse for peer recovery support services, which means eligible organizations can bill for peer and recovery coach services rather than absorbing those costs entirely. We can help you understand whether your organization qualifies and how to set up that billing correctly.
Both. Some organizations engage us for a single training or policy project. Some bring us in as an ongoing partner for supervision, curriculum development, and capacity building. Others contract/sub-contract us to do the work. We’ll scope whatever makes sense for your situation.
Some things, like clearer communication and reduced role confusion, often shift quickly once training is in place. Building a full recovery-oriented culture is a longer process that can typically span anywhere between 6 months and 2 years to plan, strategize and implement. It all depends on the size of your organization and the scope of your project. .
myCHOiCE helps you build shared tools, clear workflows, and consistent coaching support so individuals, families, and teams stay aligned, communicate clearly, and build stability that lasts.
